Privacy Policy

Welcome to KASH Shopping Platform. At KASH, accessible from the KASH mobile application and our website, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by KASH and how we use it.

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our service to you:

• Personal Identification Information: Name, email address, phone number, and physical address for delivery.
• Payment Information: We use secure third-party payment processors. While we do not store your full card details, we record transaction history and payment status.
• Verification Data: For sellers, we collect business registration documents and identification to ensure the integrity of our verified supplier network.
• Log Data: IP addresses, browser type, device information, and pages visited to help us optimize our platform performance.

2. How We Use Your Information

KASH uses the collected data for various purposes:

• To provide and maintain our e-commerce platform.
• To process transactions and send related information including confirmations and invoices.
• To verify supplier identity and maintain the 100% Verified Supplier standard.
• To manage the 97% Refund Guarantee and process refund requests.
• To calculate and distribute the 1% lifetime referral commissions.
• To provide customer support and respond to your inquiries.
• To notify you about changes to our service or promotional offers (with your consent).

3. Data Protection and Security

The security of your data is important to us. We implement a variety of security measures to maintain the safety of your personal information:

• All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology.
• Financial transactions are processed through gateway providers and are not stored or processed on our servers.
• We use multi-factor authentication for account access to prevent unauthorized entry.
• Regular malware scanning and security audits are performed on our platform.

4. Refund Policy and Data

In accordance with our 97% refund guarantee, we maintain records of delivery confirmations, timestamps, and product conditions. This data is used exclusively to adjudicate refund requests fairly for both buyers and sellers.

5. Third-Party Services

We may employ third-party companies and individuals due to the following reasons:

• To facilitate our delivery logistics.
• To provide payment processing services.
• To analyze how our platform is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. Cookies and Tracking

KASH uses 'cookies' to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

7. Your Rights

You have the right to:

• Access, update or delete the information we have on you.
• Object to our processing of your personal data.
• Request that we restrict the processing of your personal information.
• Withdraw consent at any time where KASH relied on your consent to process your personal information.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: support@digetech.org
• Phone: +237 676 411 380
• Address: CCAST Street, Bambili, Bamenda, Cameroon